April 29, 2024
At the Center for Business Services and Solutions, we are committed to delivering outstanding service to our valued customers. We recognize that there might be occasions where you require additional support or have concerns that necessitate escalation. Our escalation protocol is meticulously crafted to resolve any issues you may encounter swiftly and efficiently.
Should you face challenges or encounter unresolved matters, please refer to the following escalation matrices. They can also be found on the CBS2 Support We Offer website.
Contact cbs2@ucmerced.edu with any questions.
