Beyond being simple monthly figures, key performance indicators (KPIs) act as a transparent view for campus users to comprehend the service's performance and overall status. This empowers CBS2 to make crucial adjustments in our daily operations, ensuring alignment with strategic objectives. The Center for Business Services and Solutions is steadfast in upholding stipulated processing times every day, as outlined in our Service Level Agreement.
Check our performance stats below.
SLA Trend Comparision: Current FY 22/23 vs Prior FY21/22 (Click image for larger version)
Other FY22/23 CBS2 SLA Reports: FY21/22 CBS2 SLA Reports:
FY22/23 CBS2 PURCHASING SLA REPORTS FY21/22 CBS2 PURCHASING SLA REPORTS
FY22/23 CBS2 TRAVEL SLA REPORTS FY21/22 CBS2 TRAVEL SLA REPORTS
FY22/23 CBS2 FINANCE SLA REPORTS FY21/22 CBS2 FINANCE SLA REPORTS
FY22/23 CBS2 HUMAN RESOURCE SLA REPORTS FY21/22 CBS2 HUMAN RESOURCE SLA REPORTS
FY22/23 CBS2 CUSTOMER SERVICE SLA REPORTS
